Bloom Lane

Help Centre

How can we help?

We're here Mon–Sat, 10am–6pm IST. Most queries are answered within 24 hours.

Quick Answers

When will my order be delivered?+

Orders are processed within 1–2 business days. Delivery takes 3–7 business days depending on your location. You'll receive a tracking link once your order ships.

Can I return or exchange an item?+

Yes — we accept returns within 7 days of delivery. Items must be unworn and in original packaging. See our Returns page for the full process.

I haven't received my order confirmation email.+

Please check your spam folder. If it's not there, contact us with your email address and we'll resend it.

Can I change or cancel my order?+

Orders can be cancelled or changed before they are dispatched. Contact us as soon as possible after placing the order.

Do you ship outside India?+

We currently ship within India only. International shipping is not available at this time.

Mon–Sat · 10am–6pm IST